'American Sniper' Hits (the Road) Home'“The film was a moving and accurate portrayal of the impact combat has on our soldiers and, especially, their families,” said Mark Pollack MD, chairman of Rush's Department of Psychiatry.
Patient feedback information is available for physicians employed by Rush University Medical Center who have received
30 or more patient surveys. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Likelihood of your recommending this care provider to others
Care provider's efforts to include you in decisions about your treatment
Information the care provider gave you about medications
Instructions the care provider gave you about follow-up care
Your confidence in this care provider
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
For more information about patient feedback, see the Quality Care section of the Rush University Medical Center website.
(If you cannot play the video, you may need to update to the latest version of Adobe Flash Player.)
I find it very gratifying as a physician to treat people with life-threatening situations and then watch them walk out of the hospital in another day or two. That’s one of the exciting things about cardiology in these days. We have state of the art equipment at Rush and at Rush Oak Park Hospital to take care of people in these situations. But I’d really rather meet people in the office long before they have a cardiac event. I try to prevent heart attacks from happening. So I have a passion for promoting wellness, as opposed to just treating disease.
A patient is not necessarily a statistic that needs to be treated according to the guidelines. And we have to understand the guidelines and practice evidence-based medicine, but we also have to know when the individual patient has a need that’s not met by those guidelines and when to differ in order to give the person what they really need. And that’s part of the art of medicine, and that’s what makes medicine exciting to practice and very satisfying when you’re meeting the need of the individual patient.