My experience is that people know a lot about themselves. In fact, they’re the world’s expert on themselves, and I’m not. I’m really a student, and they’re the teacher. Sometimes, though, people don’t find it easy to tell me what would be really ideal for me to know to help them. And so my job is to facilitate that, to try to prompt them with questions to help them to educate me, to provide me with the data. Because it’s from that data that I can get some understanding. And it’s from that understanding that I can give them choices, perspective, options and sometimes even diagnostic labels that may help them — lead them down a path where they can get the kind of treatment or the resources they need to deal with their situation more adaptively and productively.