Most of the patients that I see at Rush are patients that have a new diagnosis or have a prior diagnosis of head and neck cancer, patients with thyroid disorders, patients with the need for reconstructive options of the head and neck. I also treat tumors that are not necessarily cancerous that are involving the head and neck, which may themselves not be prone to spread, but they’re usually in a difficult place.
If I am dealing with a patient that has a new diagnosis of cancer, one of the first things I want to know about that patient is who is important to them in their lives and who can help them throughout this treatment process — which ever of the many treatment options there are they choose — who is going to be there by their side. And, are they potentially the type of patient that’s going to need me to be by their side a little bit more.
Patient feedback information is available for physicians employed by Rush University Medical Center who have received
30 or more patient surveys. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Number of Patient Surveys
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Likelihood of your recommending this care provider to others
Care provider's efforts to include you in decisions about your treatment
Information the care provider gave you about medications
Instructions the care provider gave you about follow-up care
Your confidence in this care provider
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
For more information about patient feedback, see the Quality Care section of the Rush University Medical Center website.