Physician, Reveal ThyselfRush has begun including patient survey results in individual physicians' online profiles. It's among few U.S. medical centers, and the only one in the Midwest, to make this information available to potential patients.
Offering Warmth on a Cold January DayRush kicks off its annual Martin Luther King, Jr. Day of Service, when students from the University's colleges participate in service events on their rare day off.
Patient feedback information is available for physicians employed by Rush University Medical Center who have received
30 or more patient surveys. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Likelihood of your recommending this care provider to others
Care provider's efforts to include you in decisions about your treatment
Information the care provider gave you about medications
Instructions the care provider gave you about follow-up care
Your confidence in this care provider
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
For more information about patient feedback, see the Quality Care section of the Rush University Medical Center website.
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When I was a child I had rheumatic fever, and I had to follow up frequently with a pediatrician who happened to be female. She was very thorough. She had a family, and she set the example that it was possible to be a very caring doctor and have a family.
I think my patients think I’m very caring, and I think they would say that I’ll give them all the time they need, answer all their questions.