In hematology, we treat a very broad range of conditions, such as anemia, bleeding/clotting disorders, platelet disorders, white cell count disorders—and those can be malignant, or cancerous conditions, those could technically be also benign conditions, non-cancerous.
We have a lot of new diagnostic techniques and treatments that we can offer to our patients. And the survival of patients with blood diseases is improving every decade. So, besides offering them treatments, it’s also very important to understand what their goals are, values and current understanding of their condition and clarify those things. It’s very important to involve them and work with them as a team.
Patient feedback information is available for physicians employed by Rush University Medical Center who have received
30 or more patient surveys. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Number of Patient Surveys
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Likelihood of your recommending this care provider to others
Care provider's efforts to include you in decisions about your treatment
Information the care provider gave you about medications
Instructions the care provider gave you about follow-up care
Your confidence in this care provider
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
For more information about patient feedback, see the Quality Care section of the Rush University Medical Center website.