Patient feedback information is available for physicians employed by Rush University Medical Center who have received
30 or more patient surveys. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Likelihood of your recommending this care provider to others
Care provider's efforts to include you in decisions about your treatment
Information the care provider gave you about medications
Instructions the care provider gave you about follow-up care
Your confidence in this care provider
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
For more information about patient feedback, see the Quality Care section of the Rush University Medical Center website.
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The reason I chose otolaryngology is because you really get to see the full gamut of treating a patient. It’s not purely just being in the operating room and performing surgery. And it’s not just seeing patients in the office. It’s both aspects.
I treat a lot of people with breathing problems at night — with issues with sleep apnea. A lot of times I’ll have a mother or father come in to see me. And they’ll be talking about how they’ve been at their child’s bedside every night watching them because they’re scared that they’re going to stop breathing during the night. To have those parents come back to you and say, “Thank you. I can rest comfortably at night now.” I think that’s one of the most gratifying aspects of my job.