'We Get Out There and Do'Thousands of students, resident physicians and faculty members volunteer each year as part of the Rush Community Service Initiatives Programs, which celebrates its 25th anniversary next year.
Physician, Reveal ThyselfRush has begun including patient survey results in individual physicians' online profiles. It's among few U.S. medical centers, and the only one in the Midwest, to make this information available to potential patients.
I make sure the patient understands that I’m on their side. I listen more than I talk. Do you know they’ve done studies that find that the average listening time that a physician utilizes in taking a history is 18 seconds — before the physician interrupts and asks a question? I don’t do that. I look at the patient rather than a computer.
I make sure that the patient understands that I’m not rushed, and the patient is not rushed. We’re able to treat the patient as a whole — including the family— because our philosophy is that the family is a part of the patient. And we’re able to help patients maneuver themselves through the social challenges that wheelchair confinement or inability to walk or inability to function, in any particular capacity, may impose.