My doctor growing up was somebody that my family really trusted, my mother really trusted. She felt comfortable to call and say, “Hey, this thing is going on with my daughter. Please answer my questions, help me.” And I certainly want to incorporate that in what I do. And I hope that I do that.
I also want to let parents know that I really empathize with what they’re feeling. I’m a parent myself, so I’ve felt a lot of the anxieties, fears, questions that they have. I hope that they would see me as a person who will listen, understand, and answer their questions but also somebody who is knowledgeable, who’s reliable, and someone who really enjoys spending time with their children.
It’s really important for me to develop a rapport with the child. I don’t just jump in and look at their ears. I spend some time and talk to them, even the little bitty guys, so that they can feel comfortable with me — talk to them about what I’m doing, make them comfortable as a patient.
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