Patient feedback information is available for physicians employed by Rush University Medical Center who have received
30 or more patient surveys. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Likelihood of your recommending this care provider to others
Care provider's efforts to include you in decisions about your treatment
Information the care provider gave you about medications
Instructions the care provider gave you about follow-up care
Your confidence in this care provider
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
For more information about patient feedback, see the Quality Care section of the Rush University Medical Center website.
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My dad wanted all four daughters to be doctors. He got 50 percent, so two out of four.
Medical school is not easy, but once I got into clinicals, I knew this is what I want to be. Seeing patients, talking to patients, making your diagnosis, giving your diagnosis and giving your treatment — that’s where I want to be.
People who come in and say, “Doctor Pouw, you’ll be proud of me. I finally quit smoking.” That’s very rewarding. After years of pounding on them and telling them this is going to kill you, they finally come in and say, “Doctor Pouw, you’ll be so proud of me. I quit smoking 4 months ago.” That’s very rewarding to me.