Patient feedback information is available for physicians employed by Rush University Medical Center who have received
30 or more patient surveys. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Likelihood of your recommending this care provider to others
Care provider's efforts to include you in decisions about your treatment
Information the care provider gave you about medications
Instructions the care provider gave you about follow-up care
Your confidence in this care provider
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
For more information about patient feedback, see the Quality Care section of the Rush University Medical Center website.
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My patients constantly challenge me, and I like that. I like that I’m constantly learning. And especially now with the Internet, they look things up. And they have very specific questions. And they have a lot more knowledge, I feel like, than they did in the past, which is great.
If they’re not invested in the treatments that we’re talking about, then it’s not really worth doing, and so I hope that together we can find a course of treatment that works best for them. Whether it’s medication, whether it’s an exercise regimen, whether it’s a diagnostic test, a change in their diet, I want to find something that works for them.